Make your customer’s experience amazing

Service Description

Discover what makes your customers tick, how they experience your brand and how to build your relationship with them. In this 5-hour customer journey mapping workshop you’ll take a deep-dive into your customers’ experience with your organisation. By the end of the session you’ll: 1. Better understand and relate to your customers and prospective customers 2. Know how to tailor your marketing content and channels to the specific needs, behaviours, and concerns of your different customer types 3. Discover latent opportunities to drive customer acquisition, retention and improve customer relationships. Includes a light lunch. This session works best when up to 5 people from your business come along.

Contact Details

• 3-35 Mackey Street, North Geelong VIC, Australia

  0401919061

  kylie@brandbureau.com.au